Privacy Policy

At Drawspire, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we use it when you visit drawspire.in or place an order.

Information we collect

• Contact and delivery details you provide at checkout — name, phone number, email (optional), and shipping address.
• Order information such as the items purchased and order value.
• Basic technical and usage data (such as device, browser, and pages viewed) collected through cookies and analytics tools.

We do not store your full card or banking details. Online payments are processed securely by our third-party payment partner.

How we use your information

• To process, confirm, pack, and deliver your order.
• To send order updates and respond to support requests.
• To verify your phone number via a one-time password (OTP) for Cash on Delivery orders.
• To improve our website and show relevant advertising (including via the Meta Pixel).

Sharing your information

We share information only with the partners needed to fulfil your order — such as our courier and delivery services, our payment gateway, and our SMS provider. We do not sell your personal information to third parties.

Cookies & tracking

We use cookies and similar tools to keep your cart working, understand site usage, and measure advertising. You can control cookies through your browser settings.

Data security

We take reasonable measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information by emailing us. We will respond within a reasonable time.

Contact

Questions about this policy? Email us at support@drawspire.in.